Forensic UX/UI for Piraeus Bank: modernizing winbank with 100% WCAG targets, AI-informed audits, and 90% digital transaction success at enterprise scale.
AI-informed ecosystem diagnostics; WCAG 2.1 roadmap; winbank & e-Branch service design; remote-cashier and inclusive digital channels.
Validated architectural roadmap for winbank; friction mapped across web and mobile; inclusive innovation path for e-Branch and accessibility.