Piraeus Bank
2022-2023
6 month contract / via Code.hub
Being a member of both the UX Team at Piraeus Bank and the Rapid Response Team,
I have been actively engaged in multifaceted aspects of user experience (UX) across various projects, each characterized by its unique complexities and diverse user applications.
Selected Sprints
Here you can see some of the projects I was assigned and completed during my 6-month contract
Design System
Block winbank Credentials
Prepaid Remittance Packages
Project Overview
During a dynamic 6-month contract, I played a pivotal role in the redesign of a major application as both a UX Team Member and a Rapid Response Specialist. My responsibilities included: Feature Adaptation & Application, Documentation & Evolution, Rapid Response. This role allowed me to contribute to a transformative project, balancing strategic redesign efforts with hands-on problem-solving and continuous improvement.
The Process
Depending on the product roadmap we were assigned in different projects were we had to estimate and manage our project in terms of deliverables, stakeholders and time.
Personal Reflection & Thoughts
After joining the Design Team, I quickly identified several issues within our team of 15 designers working on various web and mobile app projects. One significant challenge was the absence of comprehensive information and documentation related to the design system, especially in light of a recent app redesign. Consequently, our team needed to adapt to these changes and find effective ways to work with the new design guidelines in order to apply the new design to new and existing features.
Recognizing this opportunity for improvement, I took the initiative to initiate a documentation project aimed at aiding both myself and the entire design team in assimilating the new design guidelines. I engaged in discussions with key stakeholders and UX team managers, leading to the creation of a collaborative side project. This project involves ongoing updates to the design kit, ensuring the incorporation of new elements and guidelines on a weekly basis.
Prepaid Remittance Packages Flow
User Story | Package Selection and Purchase
As a new customer, I want to browse and select a suitable prepaid remittance package, so that I can efficiently manage my remittance needs and understand the associated costs and features.